HSBC
Published
May 10, 2024
Location
New York, Select option
Category
Job Type

Description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Senior Product Manager manages High Value Payments products, including both USD Clearing products and FX Payments products, on the GPS Cross-border Payments Product team. This position is responsible for end-to-end product management, including managing product performance, driving product enhancement and commercialization initiatives, working with Sales, Operations, Client Servicing and Implementation teams to manage existing client impacts to ensure high quality servicing and retention of clients, and engaging in review, remediation and mitigation of related product servicing and relevant product risk items.

Here’s what you can expect:
As our Senior Product Manager, you will drive and deliver product performance, and support of revenue and business growth in line with customer needs. In addition, you will maximize the financial contribution of treasury and commercial payment propositions in order to achieve the Global Payment Solutions business objectives.

Requirements

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

  • Minimum 8 years of banking experience in payments and/or treasury transaction services, with a strong preference for experience with wires products.
  • Strong interpersonal and organizational skills.
  • Strong presentations and client facing communication and sales skills.
  • Demonstrated experience in developing business requirements for high value payments initiatives and product updates with deep understanding of end-to-end operational and technology flows and settings.
  • Demonstrated experience in working with Client Services and Operations to provide client level product enhancements or changes.
  • Strong managerial, communications, financial, and analytical skills.
  • Proven leadership skills in complex, matrix organizations motivating teams and colleagues with strong influencing and collaboration skills.
  • Track record of building strong working relationships with key internal stakeholders.
  • Experience in collaborating with Operations, Client Servicing, Implementation and Technology teams.
  • Proficiency in MS Office, Word, Excel and PowerPoint.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment.  You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC.  We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

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