Goldman Sachs
    June 26, 2024
    London, United Kingdom
    Job Type



    As a Payments Product Manager, you are pivotal in providing the direction and end to end management of the Payments products, with responsibility for defining and implementing the Payments Product business strategy, understanding the risks associated with the product, development of new products and commercialization of these products.  The role requires a deep understanding of payment rails including cross border/cross currency solutions. Understanding of client challenges/opportunities and industry trends will be required as inputs into the Payments strategic product roadmap and commercialization strategy.  You will join a team of creative and driven product managers to help build digital solutions to empower the client and advisor relationship.


    Wealth Management

    Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.

    Private Wealth Management (PWM)

    Goldman Sachs Private Wealth Management (PWM) specializes in creating comprehensive wealth management plans for ultra-high net worth individuals and families, as well as select institutions, including foundations and endowments. PWM Teams work one-on-one with clients to advise and deliver customized strategies drawn from our deep investment experience, diverse wealth management capabilities, and global reach. Our Private Wealth Advisors (PWAs) deliver an unparalleled investment platform inclusive of the full product and service offerings of Goldman Sachs and beyond, which may include tax and estate planning, philanthropic planning, and private banking and lending services. As client needs evolve, this close relationship allows the team to offer complementary services and new opportunities by leveraging the resources of Goldman Sachs and beyond.


    • Operating as a subject matter expert across global payments solutions, including payment rails and the domestic and cross-border payment product solutions that leverage these rails (e.g. SWIFT, FPS, CHAPS, BACS, SEPA, SEPA Instant, TARGET2).
    • Demonstrate a strong understanding of the PWM business goals, processes, and players, and collaborate closely with them to drive product requirements and success
    • Support and develop product strategy and roadmap with our team, customers, and partners
    • Assist in the execution of the product roadmap by writing user stories, requirements, and acceptance criteria for technology development
    • Partner with colleagues in engineering, design, operations, and program management to allow for seamless execution
    • Solicit stakeholder input and coordinate amongst multiple groups to inform requirements, including Business, Legal, Compliance, Operations, and Engineering
    • Monitor competitive best practices and analyze end-user feedback – identifying and developing solutions when necessary
    • Engage with partner vendors to ensure they address product needs
    • Leverage analytics and data to inform the product roadmap
    • Influence the direction of the product roadmap through deep analytic perspectives
    • Parse larger product feature projects into smaller components while understanding dependencies
    • Document and communicate operational workflows
    • Translate complex requirements into clear and actionable next steps for impacted groups
    • Understand, document, and improve existing processes in order to maximize efficiency in constantly evolving environments
    • Participate in ideation activities, product feasibility assessments, business case preparation, and overall product definition (feature lists and prioritization)
    • Collaborate with stakeholders across the firm to understand their needs, challenges, and opportunities, and build strong relationships with them
    • Apply your problem-solving skills to create a plan to solve gaps and shape the future of how PWM services its clients


    • Detailed payment rail knowledge (e.g. SWIFT, SEPA, BACS, TARGET2) and the ability to identify risks and controls associated with payments products
    • Bachelor’s Degree required
    • 7+ years of work experience in the Financial Services sector, ideally with product management experience in an agile product development environment; wealth management experience ideal but not required
    • Excellent verbal and written communication skills with the ability to lead working group calls and training calls, and adjust content according to the respective audience, and a desire to work in a team-oriented environment
    • Outstanding analytical and problem-solving skills; ability to synthesize differing requirements
    • Strong attention to detail; strong logical and analytical thinker
    • Demonstrate a high degree of personal accountability, going above and beyond to ensure that products are delivered on time with a high degree of quality
    • Aptitude for logically breaking down complex problems and processes, documenting workflows and edge cases, and communicating solutions with clarity
    • Commitment to excellence and a high level of integrity
    • Proactive attitude and willingness to take initiative and ownership of projects, identifying potential risks and issues, and proposing solutions
    • Adaptability and flexibility to work in a fast-paced and dynamic environment, collaborating with cross-functional teams and stakeholders
    • Ability to balance quality work while meeting short deadlines

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