Global Transaction Banking 

    Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

    As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

    At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

    What You’ll Do:

    • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
    • Partnering with Global Business Payments product owners and Business Banking Segments (Small Business, Commercial, Corporate) to deliver foundational capabilities and features for the ScotiaConnect desktop and mobile applications
    • Collaborate with the Product and Technology teams to understand and articulate the product vision, including the customer impacts, business/stakeholder value, system dependencies and technological processes, both internal and external
    • Gather input and requirements for product development and execute user acceptance testing in line with Agile methodology
    • Work closely with the IT team to develop solutions to strengthen product capabilities while delivering with high quality and value
    • Partner with UX and design to create seamless digital customer experiences that supports customers cash management
    • Develop a vision and roadmap with collaboration from product and technology teams that prepare digital channels for future features and enterprise payment products    Define detailed user stories (business requirements) with applicable acceptance criteria in collaboration with the product and technology teams to ensure a clear understanding of the requirements to successfully meet business goals
    • Decompose larger requirements or journeys (“epics”) into features and user stories that can be understood and committed to by members of the team
    • Participate in the technology grooming and sizing discussions for the user stories to ensure a common understanding
    • Execute on supporting documentation and definition required to complete detailed user stories
    • Ensure Product Teams are informed if changes occur that impact delivery to the business
    • Work with team to manage a backlog of clearly defined and prioritized features and capabilities, understanding changes that may impact deliverables and prioritization
    • Review and approve finished development work before release into production
    • Contributes to discussions on solutions and executes assigned priorities objectively and with consideration and awareness of potential impact on other initiatives
    • Enhance and manage product teams performance across digital and business expertise
    • Help build a digital first mandate with teams that meets both customer and business needs
    • Collaborating with Subject Matter Experts (SMEs) to define system and process requirements, develop implementation and change management plans and detail specific tactics to address opportunities and barriers.
    • Communicate with internal stakeholders and partners to seek understanding and exchange ideas; ensure communication is positioned in terms that are easy to understand by a diverse group
    • Willing to share ideas with others, listen to all ideas and build on the efforts of the team
    • Ensure awareness of market and trends in the business environment; using research and available analysis to help inform ideas
    • Participating in Agile team projects with responsibility for release planning, sprint planning, backlog grooming, and product owner retrospective
    • Review stories with team to optimize functionality and features that align with product vision
    • Participate in prioritization process to ensure focus on stories going into sprints
    • Facilitate mechanisms for meaningful user testing and customer feedback
    • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
    • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
    • Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

    What You’ll Bring:

    • Familiarity with Agile Project Management
    • Knowledge of PSPO
    • Experience in Customer and product onboarding, servicing, and support
    • Understanding of AML, KYC, NIRA

    Work Arrangement: 

    • Work in a standard office-based environment; non-standard hours are a common occurrence.  Limited travel domestically.


    If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!
    At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

    What's in it for you? 
    Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.
    Location(s):  Canada : Ontario : Toronto

    Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

    At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

    Related Jobs