April 23, 2024
PO Box 56 IDA Business Park, Arklow, EX-FE-IRAR, Arklow, Ireland
Job Type


Role Summary

Reporting to the Head of Credit & Fraud, the key responsibilities of the role will include producing recurring reporting as well as providing administrative support. This includes supporting the effective management of calendars, correspondence, and communication flow contributing to the overall operational efficiency and effectiveness of department initiatives.

You will also contribute to the successful implementation of these initiatives by conducting research, preparing high-level reports, and engaging in effective stakeholder communication.

The role holder should be particularly comfortable with conveying complex information in a clear and concise manner. This includes development of dashboards and reporting conveyed and presented to our Executive Leadership Team (ELT).

Produce recurring reporting for the Head of Credit & Fraud:

  • Develop data dashboards, charts, and visual aids to support decision-making across departments.
  • Convey insights through both reports and visual presentations.
  • Partner with Credit & BI teams to understand business requirements.
  • Employ statistical techniques to scrutinize data and produce actionable business insights.
  • Engage with managers from various departments to specify data requirements for analysis.
  • Identify opportunities for process enhancements.
  • Maintain professionalism and strict confidentiality with all materials.
  • Co-ordinating TTUS initiatives across all Credit, Fraud teams.

Manage Scheduling for Head of Credit & Fraud

  • Draft, review and send communications.
  • Organize and prepare for meetings, including gathering documents and attending to logistics of meetings, including recording minutes of meetings accurately and distributing accordingly.
  • Prioritize emails and respond when necessary.
  • Maintain various records and documents for Head of Credit & Fraud
  • Maintain and refine internal processes and coordinate internal and external resources to expedite outputs.
  • Cleanse data and scrutinize computer-generated reports and outputs to identify and rectify errors.
  • Collaborate with the management team to determine and rank the needs of different business units.

Skills and Qualifications

  • Excellent written and verbal communication skills
  • Ability to work under pressure and meet tight deadlines; must be able to multitask.
  • Time-management skills with ability to work independently under own initiative.
  • Ability to pay attention to detail.
  • Exhibit exceptional analytical abilities to compile, structure, examine, and present substantial data sets with precision and thoroughness.
  • Capable of critically evaluating data to derive meaningful, actionable insights.
  • Adept at report writing and presenting findings.
  • Advanced BI skills, including PowerPoint, Excel, Power Query/BI or Tableau. Some experience of SQL / understanding of databases as plus
  • Demonstrate an aptitude for learning new software and systems, particularly bespoke internal tools.
  • Four or more years of experience in an administrative role reporting directly to upper management.
  • Flexible team player, willing to adapt to changes and unafraid of challenges. Can quickly change direction, comfortable with uncertainty/ambiguity.
  • Experience of working to deadlines
  • Constantly seeking ways to improve
  • Professional and able to create an excellent first impression and calm disposition.
  • Some experience of working in a Payments specialism a plus
  • Location - this role is aligned to our Arklow office, due to a number of key stakeholders being located there, but there is flexibility if our Cherrywood office was a better location for the potential hire

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