May 9, 2024
    Toronto, Canada
    Job Type


    Global Transaction Banking 

    Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

    As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

    At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

    Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

    As a Payments Product Owner, your primary responsibility will be to drive the real time payments industry & internal direction, enable internal teams, make value-based decisions using market trends & actively contribute to Scotiabank’s evolving payments modernization strategy. The Product Owner will collaborate closely with lines of businesses, Sales, Operations, Product Teams, and other stakeholders whose business model will take advantage of the Real Time Payments capability (e.g. API first strategy). This individual will have deep knowledge of the payments domain while ensuring a highly visible and transparent understanding of the value, priority and impact. They will lead the Real Time Payments journey through active alignment of work being shaped, accepted and ultimately delivered by the Enterprise Payments teams.


    What You’ll Do:

    • Actively engage, participate & shape industry & internal strategies/execution associated with the Real Time Payments capability
      • Engage with industry stakeholders (e.g. PayCan, Interac, Other FIs, etc.) to collaborate on shaping industry direction
      • Actively participate in the multitude of Industry forums to bring Scotiabank’s eminence to the industry direction
      • Leverage industry knowledge/direction to enable Scotiabank to bring leading edge services to our external and internal customers
    • Direct the evaluation, approval, execution & value measuring of strategic real time payments services to Lines of Business’ strategy objectives of increase revenue, customer growth, reduction in cost, and seamless experiences:
      • Supporting the definition of enterprise business model, strategy, process, KPI, benefit and experience for Scotiabank
      • Bring the Real Time Payments business model, strategy, etc. to the Lines of Business and Customer Segments to support their strategic objectives
      • Owns the Product Backlog of MVPs and maintains its priorities industry trends, internal strategy while ensuring top MVPs are execution read
      • Leads the development and ongoing tracking/reporting of business & delivery KPIs (e.g., dashboards)
    • Collaborates with Subject Matter Experts (SMEs) to shape real time payments strategies, define executable MVPs and customer oriented with specific tactics to address opportunities and barriers by:
      • Engaging with internal stakeholders and partners to seek understanding and exchange ideas; ensure communication is positioned in terms that are easy to understand by a diverse group & gain credibility and buy-in on directions
      • Ensuring awareness of market and trends in the business environment; using research and available analysis to help inform ideas
    • Drive change management efforts within Enterprise Payments by:
      • Conducting needs analysis/analyzing recommended and/or implemented changes
      • Preparing workflows/procedures to ensure new functions/processes are integrated into the operational environment
      • Ensuring proper determination of workflow effort differences between existing and recommended processes
      • Serve as a facilitator and relationship-builder among key stakeholders with sometimes competing priorities

    What You'll Bring:

    • 7+ years experience managing complex business and technology projects
    • Bachelor’s degree required
    • Formal agile designations such as CSPO, CSM would be an asset
    • Strong understanding of global payment operations, clearing and settlement, including Payments Canada Real Time Rail impacts
    • Working knowledge of payment operations surrounding clearing & settlement, and FI cash & treasury management activities would be an asset

    Work Arrangement: 

    • Regular travel based on business need will be required between our Toronto and Scarborough offices.
    • Work in a standard office-based environment


    If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!
    At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

    What's in it for you? 
    Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

    Location(s):  Canada : Ontario : Toronto

    Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

    At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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